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NAI Advent Real Estate is a renowned commercial firm based in Calgary, Alberta. Throughout their 6 years in business they have fostered a reputation for extremely high quality service and products.

Luke Stiles is the Partner, Associate at NAI Advent Real Estate and a valued client of Caffeinated Computer Consulting for several years. In the following he will elaborate on his experiences with Caffeinated Computer Consulting in the businesses IT journey.

Mediocre IT

Originally we reached out to NAI Advent because we greatly wanted to assist their company in their IT needs. After meeting with NAI on several occasions, we discovered that they had many issues from their previous company that needed to be resolved immediately.

These issues included:

• Servers were well past their life expectancy
• Backups were failing
• Hardware & Software lifecycles were not being managed
• Improper setup of Servers and Domain
• Personnel were expected to perform their own maintenance, OS installations, backup and hardware inspections

“We were with another company that was essentially absent from our processes – our IT systems were borderline about to crash. Caffeinated Computer Consulting stepped in and assisted us by setting up new servers, putting our needs first before even requesting payment for services. They provided a solution that allowed for very little downtime. They received our business after that.” Explains Stiles.

How To Capitalize On IT

Our solution for NAI Advent Real Estate included the employment of numerous new technologies and services to dismantle their problems. The facilities included:

• Implementation of vigorous Intel based private cloud infrastructure
• New solid network backbone
• A cohesive business solution heavily integrated with Microsoft technologies.
• Backup & Disaster Recovery Solution
• Fully integrated endpoint management
• Cloud hosted corporate email protection & continuity plan
• Caffeinated Computer Consulting’s Fully Managed BOLD solution

“If we have downtime, agents lose business and become upset with us. It’s critical that our systems are always up and running to provide our agents the tools they need to make money, and therefore make us money. Caffeinated Computer Consulting does that for us.” Says Stiles.

A Happy Ending

We are very proud to say that NAI now enjoys worry free business when it comes to their IT system.

“I am responsible for our IT requirements. Caffeinated Computer Consulting make me look like I’m doing a good job with the IT, expending very little of my professional time allowing me to focus on business and deal flow. I’d highly recommend Caffeinated Computer Consulting, they go over and above to put the correct systems in place and facilitate a carefree environment.” Says Stiles.

Do you need an IT service provider in the Calgary area? Contact Caffeinated Computer Consulting today at (403) 775-7444 or info@caffeinatedinc.net